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27 January 2026 · 10:39:00

ROBO-HI®: A Multi-Ecosystem Robot Platform

Building a comfortable and inspiring society

ROBO-HI is expanding the operational reach of robots — from office buildings, residential complexes, hotels and hospitals to entire cities.

ROBO-HI OS is a vendor-agnostic robot management platform that acts as a multi-purpose operating system. It enables robots to be deployed and managed in place of people for infrastructure operations such as delivery, cleaning, security, reception, and passenger transport. Robots connect seamlessly with building equipment such as elevators, automatic doors, and security systems.

ROBO-HI aims to make robots part of "social infrastructure", contributing to a higher quality of everyday life.

BROAD COMPATIBILITY

ROBO-HI OS enables centralized management of robots worldwide, lowering management and operating costs. Integration with elevators and security gates extends the robots' operating range, maximizing the return on investment (ROI).

ONE-STOP CLOUD SERVICE FOR ROBOT OPERATIONS

ROBO-HI OS plays the role of Robot Facility Planning (RFP), enhancing the asset value of buildings and facilities while optimizing operations and reducing workforce dependency — much like an ERP system does for enterprises.

ROBO-HI OS is a one-stop cloud service, packaged from the technology stack that ROBO-HI Co., Ltd. (formerly ZMP) has refined over many years of real-world robot operations.

  1. Monitoring and control

    A real-time visual view of operational status. The platform coordinates and manages traffic optimally across many robots, while alerting operators promptly when incidents occur — ensuring safe and reliable robot operation.

  2. Data analytics

    Stores robot operating data and presents it as productivity reports. The system supports time-window filtering, CSV export, and data-driven operational optimization.

  3. High-precision 3D maps for autonomous operation

    Stores robot operating data and presents it as productivity reports. The system supports time-window filtering, CSV export, and data-driven operational optimization.

  4. Digital Twin simulation

    Set up people flows, logistics flows, and device systems within cities and buildings to physically simulate the operating area and the appropriate number of robots.

  5. Core operational services

    Map creation:

    • Convert the real environment into a high-precision 3D map with RoboMap.
    • Convert BIM (Building Information Modeling) data into Point Cloud.
    • Compatible with every data format used by different robot vendors (2D/3D Point Cloud, Occupancy Grid, etc.).
    • Provides coordinate-translation tools that unify disparate robot maps into the ROBO-HI absolute coordinate system.

    Map editing and semantic tagging:

    • Build operating scenarios: move from A to B, change expression/sound, take the elevator autonomously, etc.
    • Provide semantic information to robots and external systems: permitted travel areas, traffic signals, crosswalks, elevator waiting zones, priority dispatch zones.

    Route setup:

    • Automatically generate the optimal route to a destination in real time.
    • Update and reroute flexibly in response to changing external data.

    Traffic coordination:

    • Manage many robots simultaneously to avoid collisions and keep narrow spaces safe.
    • Set priority order and waiting zones, deciding which robot enters a given area first.
    • Priority zones: for narrow aisles that allow only one robot at a time.
    • Elevator waiting zones: queue multiple robots waiting for the elevator.

    Robot integration:

    • Continuous connection between each robot and the ROBO-HI system.
    • Robot → ROBO-HI: position, status (working, speed, battery), elevator status reports.
    • ROBO-HI → Robot: dispatch commands (move/stop), tasks and scenarios.
    • Task: a robot moves from point A to B. Scenario: a collection of tasks plus device states (elevator, automatic door, etc.).

    Robot dispatch:

    • Adjust and manage tasks across many robots.
    • Automatically pick the best robot type (cleaning, delivery, etc.) for each job.
    • Execution timing: a) On-demand: run as soon as the request arrives. b) Scheduled: run at a specified time.
    • Incident handling: automatically dispatch a backup robot if the primary one fails or runs out of battery.

    Simulation:

    • Use RoboSim to physically simulate robot behavior in indoor and outdoor environments. Simulation output can be fed into IZAC to run ZMP robots directly.
    • System load testing: simulate 100 robots (delivery, cleaning, guidance) inside a 12-story building, including elevator, automatic doors, and security-gate operations.

PRESS RELEASE

You can view the PDF Press Release here.

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「RoboCar® AGV 10T」: Autonomous Indoor and Outdoor Transportation

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Heavy workloads and labor shortages: Handling attachments and operating vehicles outdoors when transporting raw materials and products weighing up to 10 tons at once place a significant burden on workers.2. Risks caused by weather and environmental conditions: Outdoor conditions such as rain and fog, as well as poor visibility and operational errors during continuous nighttime operations, create additional workplace risks. 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Construction-Free Hybrid Navigation (GNSS/RTK Positioning + Laser SLAM)In outdoor areas, the vehicle autonomously navigates using GNSS (RTK positioning) with approximately 2 cm horizontal accuracy, eliminating the need to install a dedicated base station within the site.When entering a building, it seamlessly switches to Laser SLAM + IMU (Inertial Measurement Unit), enabling autonomous map creation and free movement between indoor and outdoor areas without floor construction work for magnetic tape or similar infrastructure.3. Construction-Free Networking with 4G/5G Communication and Smart DispatchingThe vehicle uses an onboard 4G/5G module to communicate with cloud and higher-level systems such as MES/WMS/ERP, eliminating the need to install dedicated Wi-Fi (LAN) networks across large outdoor areas. Operators can call the vehicle or issue transportation tasks with a single touch from a handheld PAD terminal.4. Advanced 3D/2D Laser Safety Protection and All-Weather Operation (IP54 or Higher)The vehicle is equipped with six 2D/3D laser sensors, multi-line sensors, physical bumpers, and six emergency-stop buttons around the vehicle body.The system detects protruding obstacles and pedestrians and automatically reduces speed or stops in stages.With an IP54 or higher water-resistance rating, the vehicle can operate continuously in light rain or light snow.5. 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